About Stern & Eisenberg
Stern & Eisenberg (S&E) has made a name for itself in the default industry with over forty years of providing quality work, creative solutions, and commitment to our clients. Stern & Eisenberg has a strong presence in our GSE-approved footprint of Delaware, Pennsylvania, New York, New Jersey, and West Virginia, also servicing Maryland, Virginia, Washington DC., and Virgin Islands. Our long-standing client relationships and referrals reflect the quality and efficiency of Stern & Eisenberg’s legal work in our multi-state footprint. Our roster of dedicated and knowledgeable staff members allows the Firm to swiftly address all needs of our clients and colleagues.
Our practice areas extend to estate administration, corporate and commercial legal matters, litigation (complex, bankruptcy, business), residential and commercial default legal and equitable matters in the Court of Chancery. The Firm’s broad knowledge gives Stern & Eisenberg an edge in finding creative solutions and overcoming obstacles in our default cases for the benefit of our clients and other members in the industry.
Stern & Eisenberg prioritizes quality control and assurance functions, performing daily audits of milestones, hold, and documents. Our boots-on-the-ground proactive approach keeps our teams informed of law and process changes that servicers may not know of yet. Our strategy ensures that S&E remains compliant and can adapt quickly and efficiently to evolving legal and industry standards. Further, S&E strives to create and improve case management processes to maximize our staff’s efficiency and reduce human error to the greatest extent possible.
Our Firm also prioritizes strong communications and transparency communicating client directives, process changes to staff through weekly emails, compliance calls, and training.
Stern & Eisenberg’s Core Values, CREATE CHANGE aligns with the caliber and tenacity of its partners, always seeking to improve the processes, procedures, rules, regulations, and laws driving our industry.
S&E Team Approach
Stern & Eisenberg believes in the single point of contact case management approach. While the firm utilizes teams to handle matters, it designates a team lead as your designated point of contact. Management of files throughout the foreclosure, bankruptcy and ejectment/eviction processes by a designated manager of a team is the answer to the development of single point of contact. Understanding of a file is more than simply knowing the general processes in the firm, it is knowing the facts associated with files. Through understanding of the proceedings, the relevant team may report the matter or respond quickly to our clients without any restriction to the stage while offering a defined line of communication.
S&E Training
Stern & Eisenberg is dedicated to offering all clients educational, no cost training sessions. These sessions offer updated methods of handling default matters and can be custom tailored to specific business needs. The firm will cover the latest local decisions and provide thoughts on the potential impacts, obstacles and opportunities that may develop.